Event Overview

• 21st Annual IGHC Meeting
• A new and innovative Ground Operations Conference, featuring a worldwide mix of real-life case studies & expertise
• A series of highly specialized workshops
• An informative exhibition offering educational and business development opportunities
• An exciting social programme, offering delegates the opportunity to mingle with old friends and establish new business contacts 

Information-sharing and networking never looked better! Don`t miss it!

Key Speakers

• Georgie Ong, CEO, Changi International Airport Services Pte Ltd (CIAS) 
• Chantal Baril, President & CEO, Air Canada Ground Handling Services
• Gary Doy, Area Manager Ground Services Asia-Pacific, KLM Royal Dutch Airlines
• Paul Van-Donick, Director, Safety & Quality Planning, SAS Ground Handling Services
• Andrew Judge, Operations Director, London Luton Airport
• Winfried Hartmann, Managing Director, Fraport Cargo Services; Vice President, VACAD (Association of the German Air Cargo Handling Agents)
• Martin Eran-Tasker, Technical Director, Association of Asia Pacific Airlines (AAPA)
• Richard van Bruygom, Executive Vice President, Ground Handling Division Americas, Swissport International
• Alain Chapgier, Secretary General, Aviance

and many more!

Key Topics

• Ground Operations: changing the logic behind your business model
• Regulations vs. market realities: do we need a major overhaul of the regulatory framework?
• Security enhancement measures: Ops efficiency’s friend or foe?
• Up-to-the-minute update on ISAGO`s  2008 pilot programmes
• Service level agreements: how to settle the disputes?
• Partnering for sustainable development: how the GH community can keep its right to growth? 

Who Should Attend

• Key-stakeholders from the entire Ground Operations value chain:
• Airlines, Airports, Regulation Authorities, Ground Handling Companies and Industry Suppliers
  • With responsibility for:
  • Ground Handling & Operations
  • Safety
  • Security
  • Strategic Planning and Development
  • Procurement
  • Quality
  • Industry and Regulatory Affairs