Fact Sheet: Electronic Ticketing
100% Electronic Ticketing
Definition:
An electronic ticket (ET) holds the information previously held on a paper ticket. It requires a database, integrated with the airline's passenger service systems, that interfaces with all partners for the real time processing of passengers by ground handlers and interline partners.
Target:
- 40% implementation by end 2005 (achieved November 2005)
- 70% implementation by end 2006 (achieved October 2006)
- 100% implementation of e-ticketing worldwide by end May 2008
Benefits:
Customers:
- Easier handling of itinerary changes especially for last minute travel decisions
- More effective use of internet capabilities for booking travel and check-in
- No more “lost tickets”
Airlines:
- 100% e-ticketing will save the industry at least US$ 3 billion per year.
- Retention of interline revenue as the whole industry implements ET together
- Continued access to IATA distribution systems
Travel Agents:
- Eliminates costs of ticket printers, maintenance, and ticket distribution
- Removes cost and liability of ticket stock control
Cost Savings:
- US$3 billion annual savings
- An e-ticket costs US$1 to process versus US$10 per paper ticket
Status:
- 100% ET delivered on 1 June 2008
Updated: July 2008