The IOSA Standards Manual is the source document for the IOSA Standards and Recommended Practices and associated guidance material. A key element of the IOSA Programme, the ISM provides all information necessary for an airline to structure its operations in preparation for an audit.
Designed for
The manual provides operational standards for an airline in the areas that follow:
- Corporate Organisation & Management;
- Flight Operations;
- Operational Control / Flight Dispatch;
- Aircraft Ground Handling;
- Aircraft Engineering & Maintenance;
- Cabin Operations;
- Cargo Operations;
- Operational Security.
- Technical/Staff
- Middle Managers
- Managers/Supervisors