The ultimate source for international travel document requirements
Timatic is a leading provider of real-time information on travel document requirements for international air travel.
Trusted by airlines, ground handlers, travel agents, security agents, and government officials, Timatic ensures a seamless and hassle-free travel experience for millions of passengers around the globe.
With over 700 million passengers' travel documents checked using Timatic each year, you can rely on our extensive network of over 2,000 government and airline officials worldwide to provide you with accurate and up-to-date information.
Choose the right travel document solution for your needs
Navigating the complex world of international travel and visa requirements can be challenging. With Timatic – the industry's leading travel document solution – you’ll have access to the most current travel information about the passport, visa, and health documents required for your journey. Our team is dedicated to ensuring the highest level of accuracy regarding entry requirements, with up to 200 daily rule changes and updates made immediately available once properly confirmed. Meanwhile, we also publish the latest information on international travel restrictions (e.g. Covid-19) to prevent any potential travel inconvenience.
Access trustworthy travel document information
Improve the passenger experience
Reduce costs (training, management, repatriation)
Enable passenger growth
Trusted by industry leaders for real-time travel information
Contact us for more information
If you have any questions about Timatic or would like to discuss how our solutions can help your business, please don't hesitate to reach out to our team of experts. We're committed to providing the support and information you need to make informed decisions and achieve success in the ever-changing world of international travel.
Frequently Asked Questions
What are your sources for travel information?
We use government and airline sources. Government sources can be further categorized into border control, immigration, consular departments of foreign affairs, and ministries of health. They provide us with reliable, up to date, and accurate immigration rules.
How often do you update your database?
We make on average around 70 updates per day in Timatic. We always guarantee the timeliness and reliability of our travel information.
What do you do with information not coming from your network?
We have a standard procedure in place with which we analyze, access, and validate the incoming information. We only publish travel requirements that have been verified by our network partners.
Why do you validate travel information from websites?
Websites are often not up to date or contain travel regulations that are not enforced by the immigration officers at the border. There have been cases where information on official websites was not the actual practice at the airports and led to inconvenience to airlines and passengers. That explains the necessity of validating information to ensure full compliance.
Why is it crucial to check passengers' travel documents?
Proper checks of passengers' travel documents not only secure a smooth passenger journey and high customer satisfaction but also enable airlines and travel agents to mitigate risks and avoid immigration fines.
Are all Timatic solutions updated simultaneously?
All Timatic solutions are fed by a single database. When an update is inputted into the database, all solutions are updated in real-time and simultaneously.
What other information do you provide in Timatic in addition to passport, visa, and health?
We also cover regulations regarding airport tax, customs, and currency.
How can I access the Travel Information Manual (TIM)?
The Travel Information Manual, the paper form version of Timatic, provides reliable, comprehensive and up-to-date information on travel documentation requirements and is updated monthly. You can order it here.
Where can individual travelers find travel document requirements?
They can use the IATA Travel Centre to get personalized passport, visa and health requirements advice based on their personal details and itinerary.