China, at 60, celebrates CUSS

An exhibition showcasing China’s achievements since 1949 was unveiled in Beijing last month. TravelSky’s common use self-service (CUSS) product was part of that exhibition, highlighting the passenger convenience and technology innovation enabled by IATA CUSS standards.

“This is the top exhibition organized by China to commemorate progress and achievements over the past six decades,” said Paul Behan, IATA’s Head of Passenger Experience. “The fact that TravelSky’s application is on display, and by extension IATA CUSS standards, is a great honor and privilege.”

StB’s CUSS project closed in December 2008 after achieving its vision of delivering US$1 billion in industry savings. Over 135 airports around the world now have CUSS kiosks, allowing passengers to skip long lines at the check-in desk.

Common-use self-service kiosks were the precursor to IATA’s Fast Travel Program, which looks at improving passenger experience and reducing industry costs by offering self-service options from check-in to baggage claim.

“China is one of the world’s most important aviation markets,” added Paul. “We look forward to working with TravelSky and other Chinese stakeholders to implement the entire Fast Travel offering in the country – so domestic and international passengers can enjoy a simpler, faster passenger experience.”

To find out more about Fast Travel and China’s current Fast Travel status, visit www.iata.org/fast-travel.