Tariff and Ticketing Refresher Workshop
Get a structured grounding on general electronic ticketing procedures and discover the latest trends in fare construction. This workshop will show a variety of displays and actual screen shots from different systems so you can develop the ability to recognize ticketing entries and deal with coupon status indicators.
How You Will Benefit
- Keep abreast of the latest news on fare calculation and tariffs issues
- Update your knowledge of ticketing procedures in the context of the electronic environment
- Improve your understanding of ET handling and control
- Learn the differences/similarities between paper and electronic ticketing transactions
- Raise your issues and concerns on various tariffs and ticketing procedures
- Find out how e-ticketing impacts fare construction rules
Designed for
- Individuals interested in getting general information on electronic ticketing and quick updates on tariff trends
- Airline staff who need to know how electronic ticketing works
Course Content
- Introduction to electronic ticketing
- Definition of terms/ related IATA resolutions
- Comparing paper to ET/benefits/risks
- Difference between Interline ET and MITA agreements
- Data and process flows
- Types of ET messages
- Ticket boxes versus data elements
- Samples of e-ticket displays
- New ticket notices
- Difference between Warsaw and Montreal Conventions
- Introduction to coupon status and control
- Difference between final and interim status codes
- Comparing displays of the validating and operating carriers
- Codeshare scenario
- Difference between P and X status indicators
- Electronic Miscellaneous Document (EMD)
- Virtual MPD (vMPD) for BSP travel agent use
- Interlineable versus non-interlineable taxes/fees/charges
- Handling of unused taxes/fees/charges
- Handling of amendment fees in an ET environment
- Voluntary rerouting and refunds
- MCO payment of additional collection
- Impact of ET on PTA transactions
- Involuntary changes to passenger tickets
- When to use big "I" and little "i"
- Flex Fares
- E-tariffs
- Currency and baggage updates
- Industry trends
Note: Neither specific GDS entries nor any computerised hands-on exercises are included in this workshop.
Course availability
If a session is not listed below, this course is not scheduled for classroom
delivery at this time.
Ask about onsite delivery -
All IATA classroom courses can be customised to your
needs and delivered onsite for groups at your location.
Contact us to learn more about this
cost-effective option.
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