Professional Selling Skills
Understand the subtle human interactions affecting your customers' decision-making process to successfully close the sale.
How You Will Benefit
- Define the profile of a professional seller
- Define and improve your communication skills
- The importance of developing effective listening techniques
- Preparing and employing effective question asking techniques
- Determine the tasks to complete before making a sales call
- Organize and execute effective sales presentations
Designed for
- Anyone responsible for achieving a sales or revenue target
- Passenger and Cargo sales representatives and those who support them
- Sales managers, marketing coordinators
- Reservations and ticket office staff seeking to build a career in sales
Course Content
- Review a sales transaction
- Establish the profile of a professional seller
- Listening techniques
- Questioning techniques
- Prepare and plan for every sales call
- Delivering effective presentations
Classroom Courses