IATA Catering Quality Assurance (ICQA)

ICQA provides the airline catering industry with a consistent approach to food safety and quality.  This course will help participants meet food safety guidelines and achieve high standards of food quality within their organizations.


How You Will Benefit

  • Identify and understand food processing safety and quality standards
  • Acquire extensive knowledge of the ICQA Programme and methodology
  • Obtain information on the types of audits conducted and what is required by the airlines
  • Receive detailed instruction in the ICQA Food Processing Safety Standards
  • Receive detailed instruction in the ICQA Food Processing Quality Standards
  • Participate in a workshop on preparing an e-audit

Designed for

  • Airline managers responsible for food safety and quality
  • Caterer management responsible for food safety and quality
  • Caterer management responsible for airline accounts

Course Content

  • Overview of the ICQA Programme
  • Food Processing Safety Standards
  • Food Processing Quality Standards
  • The ICQA Programme Audit Methodology
  • The e-audit Procedure
  • How an e-audit works

This course is only offered on-site, upon request.

For more information, please contact us at  training.ymq@iata.org

Classroom Courses

Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details