Understand the relationship between Quality Management, Aviation Auditing, and Airline Operations Documentation.

Acquire the knowledge required to ensure that your operation has a document system that will facilitate compliance with IOSA, regulatory standards, and your corporate objectives.

Identify the benefits of implementing a robust documentation system as a tool to assist accurate internal communication and consistent internal and external delivery.

• Flight and Ground Operations Managers / Directors
• Quality Managers / Quality Auditors

• Day One
  • Introductions
  • The relationship between Quality Management, Regulatory Requirements, and documentation.
• Day Two
  • Document Hierarchy
  • Consistency and Referencing
  • Document Amendment and Retention
• Day Three
  • Standards, Documentation and Auditing
  • The Document requirements of IOSA
• Day Four
  • Summary – Bringing it all together
  • Exam