Training

ISAGO Auditor Course


Improved ground operations are not only critical in terms of safety, but will also contribute in cutting down on expenses for both airlines and ground service providers. With the implementation of the IATA Safety Audit for Ground Operations (ISAGO), the primary aim is to drastically reduce accidents and injuries on the ground.

Participation in this course is free of charge for IATA Member Airlines.  Registration priority will be given to Member Airlines who will take part in the ISAGO Audit Pool. 



How You Will Benefit

  • Gain a comprehensive knowledge of the ISAGO Programme in terms of Standards and Recommended Practices as well as Audit Methodology used to conduct initial and recurrent audits of the Ground Services Providers.
  • Learn auditing and assessment techniques that will enable you to gain objective evidence of an organization’s degree of conformity with applicable ISAGO requirements
  • Gain the knowledge to present your assessment in a clear and concise reporting format using the Electronic Audit System
  • Meet one of the requirements for the ISAGO Auditor Qualification Process. Please refer to Section 3 of the ISAGO Programme Manual (pdf) for additional requirements to become an ISAGO Auditor.

Designed for

  • Airline Auditors
  • Regulators/Airports

Course Content

  • Introduction to ISAGO
  • ISAGO Programme
  • ISAGO Registration
  • Audit Methodology
  • Data Management
  • Audit Sharing
  • Auditor Handbook
  • Audit Preparation
  • Audit Conduct
  • Audit Follow-up
  • Electronic Audit System
  • ISAGO Standards and Recommended Practices

Course availability

If a session is not listed below, this course is not scheduled for classroom delivery at this time.

Ask about onsite delivery - All IATA classroom courses can be customised to your needs and delivered onsite for groups at your location.
Contact us  to learn more about this cost-effective option.

March 01 - March 05, 2010
Beijing, ChinaClass No : 18939
May 17 - May 21, 2010
SingaporeClass No : 18889
July 26 - July 30, 2010
Geneva, SwitzerlandClass No : 18900
November 15 - November 19, 2010
Montreal, CanadaClass No : 18921
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details