Management of Aviation Facilitation /
Gerencia de la Facilitación
en Aviación

International civil aviation, and the controls applied on passengers and cargo moving through the world's airports, have changed dramatically in recent years.  With traffic rebounding strongly after the recent downturn, new approaches to facilitate legitimate traffic and trade are more necessary than ever before.

This course examines the regulatory framework that forms the foundation of all facilitation efforts, the roles of ICAO, IATA and other organisations, best practices, and emerging technologies that seek to build upon the need to streamline and harmonise national clearance and control policies.

Making use of a clearer perspective of agreed best practices and enhanced understanding of the roles and responsibilities of all stakeholders in the Air Transport chain, participants will be able to apply their newly acquired knowledge in the development and presentation of an actual Facilitation Programme.


How You Will Benefit

  • Enhanced understanding of national obligations under international agreements
  • Greater recognition of the roles played by Governments, Airport Authorities and Airlines
  • Ability to improve customer service in your facility through development and implementation of appropriate solutions
  • Ability to accelerate passenger and freight processing while reducing organizational costs through application of appropriate technologies and techniques
  • Exchange of experiences and solutions to local issues with peers from around the world
  • Heightened confidence in decision-making through application of acquired knowledge through role-play and team-based scenario resolution exercises

Designed for

  • General Managers and Senior Officers, Civil Aviation administrations
  • General Managers and Senior Officers, Airport Operating administrations
  • Supervisory Staff, National Control Agencies (Immigration, Customs, Border Police)
  • Facilitation Officers (Government, Airport and Airline – Headquarters-based)
  • Duty Officers (Government, Airport and Airline – Airport-based

Course Content

  • Basis for Facilitation
  • Airport Facilitation 
  • ICAO and Its Role in Facilitation
  • National/Airport Facilitation
  • Programs/Committees
  • ICAO Annex 9 Update
  • Security vs. Facilitation
  • Aviation Security and IATA's role
  • The Role of IATA in Facilitation
  • Team Building and Leadership
  • Simplifying Passenger Travel (SPT
  • Immigration Trends and Fraud Document Detection
  • Persons with Reduced Mobility (PRMs)
  • Control Authorities Working Group
  • Advance Passenger Information/Data Exchange
  • Emerging Facilitation Legislation

Classroom Courses

Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details