The seven modules of Stepping into Management will prepare you for higher level responsibilities such as accounting, staff supervision, negotiations and product development. 

This course is now offered in hardcopy book format only.

• Learn the essential principles and strategies of supervising and managing people
• Develop customised tours and gain a competitive advantage
• Learn how to plan, organise and administer meetings, incentives, conferences and exhibitions
• Be capable of establishing procedures and control costs
• Understand the latest marketing trends and opportunities, and apply them in your planning
• Familiarise yourself with the challenges and opportunities of information technology and internet strategies

• Junior management-level personnel in all fields of the travel industry

• Strategy and Management
  • Managerial Skills 1
  • Negotiation Skills
• Products
  • Tour Packages – Special Interest Tours 3
  • Meetings, Incentives, Conferences and Exhibitions (MICE)
• Support Services
  • Administration and Accounting
  • Marketing 1
  • Technology in the Travel Industry 2

By successfully completing the two-paper examination, you will become a qualified holder of the IATA/UFTAA International Travel and Tourism Management Diploma and will be entitled to add the letters "Dip TT (Mgt)" after your name. 

IMPORTANT:

Beginning in March 2008, this course is offered in hardcopy book format only.  You will receive your training kit via express courier service, and shipping fees will apply.

Prerequisite:

Recommended pre-qualifications include a minimum of two years' work experience as high as supervisory level, as well as some GDS/CRS experience.

• How to enrol, fees, registration dates, exam information 
• ADDENDUM for Management course year 2000 edition students 
• Find an IATA/UFTAA Authorised Training Centre
• How to become an Authorised Training Centre