My Training Account
Our training in management and leadership focuses on the “human” side of business. We offer programs to help business leaders acquire training tools and best practices so that they can develop highly skilled and motivated employees and enhance organizational performance.
From strategy planning and implementation, to project and operations management, our courses can help you and your company improve efficiency.
Our training will help you to:
- Articulate a solid business strategy and strengthen your overall communication skills
- Become effective in running critical projects and efficient in running ongoing operations
- Strengthen your leadership and people management skills
- Manage training needs and enhance your instructional techniques
Found 65 courses and diplomas
Classroom
Airline Commercial Management for Operations Professionals (classroom)
Learn how commercial decisions affect airline operations and vice versa.
Virtual classroom
Airline Commercial Management for Operations Professionals (LIVE virtual classroom)
Learn how commercial decisions affect airline operations and vice versa.
Classroom
Auditing in Aviation – University of St. Gallen (classroom)
IATA’s Auditing in Aviation – University of St. Gallen course deals with compliance, the basic regulations and how to install efficient internal auditing processes.
Diploma
Aviation Fundamentals Diploma (self-study)
This self-study diploma will provide new graduates looking to join the air transport industry or professionals looking to move into the industry, with a solid understanding of the industry. Learn about the history of aviation, its different components and interdependencies among: airlines, airports, civil aviation authorities and air navigation services that needs to work in harmony in order to ensure safety and efficiency. You will also discover proficient and effective ways of increasing sales and revenue with the right marketing strategy.
Virtual classroom
Building an Effective Business Case in Aviation (LIVE virtual classroom)
Learn the fundamental concepts and most valuable strategies for creating a successful business case.
Classroom
Building an Effective Business Case in Aviation (classroom)
Learn the fundamental concepts and most valuable strategies for creating a successful business case.
Virtual classroom
Building Resilient Aviation Professionals (LIVE virtual classroom)
The techniques and practice of mindfulness taught in this course will provide you with the tools to enable you to be resilient and sharpen your focus on the important things
Classroom
Building Teamwork and Stakeholder Management (classroom)
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies.
Virtual classroom
Building Teamwork and Stakeholder Management (LIVE virtual classroom)
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies.
E-LEARNING
Cabin Crew – Leveraging Professional Skills (e-learning)
Cabin Crew - find out which tools and techniques you need to enter the job market, how to gain confidence and achieve your goals
Virtual classroom
Change Management with Interactive Simulation (LIVE virtual classroom)
Using a change management simulation, learn through serious play how to effectively lead and manage important organizational changes through proven methodology and experiential exercises.
Classroom
Change Management with Interactive Simulation (classroom)
Using a change management simulation, learn through serious play how to effectively lead and manage important organizational changes through proven methodology and experiential exercises.
Virtual classroom
Customer Service: An Aviation Perspective (LIVE virtual classroom)
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Classroom
Customer Service: An Aviation Perspective (classroom)
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Classroom
Design a Sustainability Strategy - Fundamentals (classroom)
Implement measures to achieve short, medium and long-term benefits from a social and environmental perspective while being conscious of financial sustainability.
Virtual classroom
Design a Sustainability Strategy - Fundamentals (LIVE virtual classroom)
Implement measures to achieve short, medium and long-term benefits from a social and environmental perspective while being conscious of financial sustainability.
Classroom
Effective Communication Skills (classroom)
Improve your communication and presentation skills in a multicultural environment.
- English
- Español
- Français
Virtual classroom
Effective Communication Skills (LIVE virtual classroom)
Improve your understanding of cross-cultural differences and explore different methods of communication.
- English
- Español
- Français
Virtual classroom
Enterprise Risk Management for Aviation (LIVE virtual classroom)
Lead your organization in the transition from operational safety risk assessment to a fully integrated risk management using Integrated Risk Management (IRM) methodology.
Classroom
Enterprise Risk Management for Aviation (classroom)
Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
Diploma
General Aviation Management Diploma
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.
Partner-taught or self-study
Harvard ManageMentor for IATA Students and Graduates (partner-taught or self-study)
The HMM© training program delivers critical leadership and management skills when you need them most.
Classroom
Human Resources Management (classroom)
Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
Diploma
Human Resources Management Diploma
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
