Passenger and Commercial Services

IATA's goal is to help its Members provide a seamless travel experience to their customers. As today's business is driven by consumer expectations, our challenge is to meet those expectations in a financially sustainable business environment.
 
Looking forward, we are aiming at simplifying the travel experience to minimize hassle and give more control to each passenger.

Some sections were moved...

You will now find:

• Travel Agents (Agenthome) under Areas of Activities  / Travel & Tourism
• Coding, Ground Handling, Inflight Services under Areas of Activities / Airline & Aircraft Operations
• BSP under Products & Services / Financial Services